Shipping policy
Shipping Policy
Unique Minds Studio offers digital products, books sold through Amazon, and physical products that may be shipped directly by Unique Minds Studio in the future.
Digital Products
Digital products are delivered electronically and are not physically shipped.
After payment is successfully completed, customers will receive access to their purchased files through the email address entered at checkout.
Please make sure your email address is correct before placing your order. If you do not see your download email, check your spam, junk, or promotions folder.
If you experience difficulty accessing your purchase, please contact us at:
Books Purchased Through Amazon
Some Unique Minds Studio books are sold through Amazon.
When you select an Amazon book from our website, you may be redirected to Amazon to complete your purchase. Amazon is responsible for processing the order, printing or fulfilling the book, calculating shipping charges, providing delivery estimates, and delivering the order.
Shipping times, rates, tracking information, delays, and delivery issues for purchases completed through Amazon are governed by Amazon’s current shipping and customer-service policies.
Please contact Amazon Customer Service directly regarding an order placed through Amazon.
Physical Products Shipped by Unique Minds Studio
Some physical products may eventually be purchased directly from Unique Minds Studio and shipped by us.
Processing times, available shipping methods, shipping rates, delivery estimates, and eligible destinations will be displayed on the applicable product page or during checkout before the customer completes the purchase.
Customers are responsible for entering a complete and accurate shipping address. Unique Minds Studio is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.
Once an order has been transferred to the shipping carrier, delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, customs processing, and other circumstances outside our control may affect delivery.
Lost, Delayed, or Marked-Delivered Packages
For products shipped directly by Unique Minds Studio, please contact us at uniquemindsstudio@yahoo.com if your tracking information has not updated for an extended period or if you believe your package may be lost.
If tracking shows that a package was delivered but you cannot locate it, please check with members of your household, neighbors, the delivery carrier, and any secure delivery areas before contacting us.
We will review the available tracking information and assist where reasonably possible, but we cannot guarantee reimbursement or replacement for packages confirmed as delivered by the carrier.
Damaged or Incorrect Physical Orders
If a physical product shipped directly by Unique Minds Studio arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
uniquemindsstudio@yahoo.com
Please include your order number, a description of the issue, and clear photographs of the product and packaging.
Contact
Questions regarding shipping may be sent to:
Unique Minds Studio
11762 De Palma Rd Ste 1C PMB 2009
Corona, CA 92883
United States
Email: uniquemindsstudio@yahoo.com